The excellence of a company is – not only – described by the way and the speed they also take care of „inconvenient“ matters – like claims which might occur.
Sometimes you just might not be able to react to a customer’s complaint in an appropriate time (let it be due to a tight schedule or just a distant location) – why not assign me as an external expert to take care of some first-aid measures to show appreciation to the customer’s needs?
Of course, there are not only claims which require technical support. For technical training of customers or even internal staff (e.g. after the introduction of a new product), I can also be at your service to conduct training – whenever and wherever you need me.
My Services
- Claim inspection
- Claim handling
- Communication and coordination with technical testing laboratories (e.g. testing of new products against national standards)
- Technical
training of internal and external stakeholders (e.g. customers or sales staff)
- General technical presentations and training
- Presentation of products and application training (to customers)
- Presentation and training of new products (to sales staff)
- Expertise in printing solutions